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As a Front Office, you will be the face of our property, delivering exceptional service to all guests from arrival to departure. Your primary role is to ensure a memorable, personalized, and seamless guest experience, while professionally handling inquiries, feedback, and special requests.

Job Description:

• Greet and welcome guests upon arrival with warmth and professionalism.
• Assist with check-in and check-out procedures, ensuring a smooth and pleasant experience.
• Handle guest inquiries, concerns, and complaints promptly and effectively.
• Maintain up-to-date knowledge of hotel facilities, services, and local attractions to provide accurate information and recommendations.
• Coordinate with other departments (housekeeping, front office, maintenance, etc.) to fulfill guest requests efficiently.
• Build strong relationships with guests to anticipate needs and ensure high levels of satisfaction.
• Monitor guest feedback and relay suggestions for service improvement.
• Support the front office team with administrative tasks and other duties as needed.

Qualifications

• Proven experience in guest services, front office, or customer-facing hospitality roles.
• Excellent communication skills in English; other languages are a plus.
• Strong interpersonal skills with a warm, engaging, and solution-oriented attitude.
• Ability to work flexible hours, including weekends and holidays.
• Familiarity with hotel management systems (PMS) is an advantage.
• Professional appearance and a genuine passion for hospitality.
• Strong problem-solving skills and attention to detail.

Job Type: Full-time

Work Location: In person

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We work with leading global technology companies to help them build pipeline and accelerate revenue growth. Our SDR teams are the first point of contact with potential customers – building relationships, qualifying opportunities, and driving meetings for our clients’ sales teams.

We’re now looking for a hands-on Inside Sales Team Lead in our Bali office to manage and develop a growing team of SDRs.

What We Offer

• A solid base salary with real performance bonuses — earn more when you deliver.
• A clear progression path into Sales Manager or Operations leadership roles.
• Hands-on training to level up both your leadership and sales capability.
• Exposure to global B2B tech clients across cybersecurity, SaaS, cloud, and other high-growth sectors.
• A lively, supportive office in Bali where people actually enjoy coming to work.

The Role

As the Inside Sales Team Lead, you’ll be responsible for:

• Managing & Coaching a team of SDRs (Sales Development Representatives) to consistently achieve and exceed targets.
• Training & Development: Delivering onboarding and continuous skills training (cold calling, objection handling, use of CRM/tech tools).
• Performance Management: Monitoring activity metrics (calls, emails, LinkedIn outreach), pipeline contribution, and quality of meetings booked.
• Motivation & Culture: Creating a high-energy, competitive, and supportive team environment where SDRs are motivated to succeed.
• Collaboration: Working closely with senior management and client account managers to align on goals, reporting, and performance expectations.
• Process Improvement: Driving efficiencies in outreach strategies, messaging, and use of sales tools (CRM, dialers, sequencing platforms, AI tools).

What We’re Looking For

• Experience as an SDR/BDR/Inside Sales Rep with strong track record of hitting targets.
• Prior leadership or team mentoring experience (official or unofficial) strongly preferred.
• Ability to coach junior reps on cold calling, email outreach, and qualification frameworks (BANT, etc.).
• Strong analytical skills – comfortable tracking KPIs and turning data into action.
• High energy, resilient, and able to build a positive team culture.
• Excellent English communication skills (written & verbal).

Job Type: Full-time

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SalesPond is a premier sales and marketing services provider, leveraging best practices and advanced technology to drive sales pipeline growth for top global clients across Asia Pacific and North America. Our “Catch and Release” program offers mentorship, client exposure, and direct placement opportunities – a strong platform for career growth in sales.

The Role

We’re looking for an experienced Sales Development Representative to support a global client’s expansion in the English-speaking South East Asian market.

You will focus on generating and qualifying leads, setting appointments, and building client relationships through strategic outreach. This role is critical in driving the client’s regional sales development efforts.

Key Responsibilities

• Conduct sales development activities: inbound lead follow-up, cold calling, lead generation, appointment setting
• Engage with prospects across the SEA market, tailoring communication to diverse business environments
• Utilize CRM, dialler systems, and email automation tools to manage outreach and data accuracy
• Maintain up-to-date contact databases and sales records
• Participate in client briefings, training, and continuous performance improvement

Candidate Profile

• Proven experience in B2B sales development, business development, IT pre-sales, or similar outbound roles
• Fluent professional business English (spoken and written)
• Confident with computers, CRM software, and sales tools
• Self-motivated, resilient, and comfortable with outbound sales calls to business professionals
• Relevant higher education is a plus

Why Join Us

• Work-life balance: Monday to Friday, no weekend or public holiday work
• Performance-based incentives rewarding high achievers
• Supportive, experienced team culture focused on growth and knowledge sharing
• Access to ongoing training and mentorship to accelerate your sales career

Job Details

• Full-time role
• Reports to Team Leader / Campaign Manager
• Competitive monthly salary

Jenis Pekerjaan: Penuh Waktu

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Safety & Security Manager

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we’re here: to delight our guests, Team Members, and owners alike.

The Safety & Security Manager is responsible for all security, fire prevention and safety issues, maintaining good working relationships with the relevant government organizations.

What will I be doing?

As the Safety & Security Manager, you will be responsible for performing the following tasks to the highest standards:

• Implement and supervise regularly Hilton International Safety & Security Management and Fire Prevention Regulations across all departments.

• Ensure the protection of hotel property, guests, team members and their properties.

• Organize daily patrols and security checks throughout the hotel.

• Report and remove any potential accident or fire hazards to the Management.

• Plan emergency procedures for fire and security as well as organize drills.

• Conduct on-site guidance and rescue work of emergencies such as fire and explosions.

• Conduct safety and fire prevention training to team members and advanced training to Safety & Security Officers.

• Assist PSB, Fire Control Bureau and organize security officers in investigating all criminal cases and fire accidents in the hotel.

• Work out security plans and organize Security Officers to ensure the safety of guests during VIP activities.

• Establish and maintain good working relationships with PSB, Fire Control Bureau and other relevant government organizations.

• Maintain a good rapport with other departments and team members.

• Ensure that reporting and servicing deadlines are met.

• Ensure that all team members understand and adhere to the hotel’s team member rules and regulations as well as security and emergency policies and procedures.

• Carry out other reasonable duties and responsibilities as assigned.

• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

What are we looking for?

A Safety & Security Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• College graduate or equivalent.

• More than 5 years of hotel security managing experience.

• At least 10 years of experience in security and fire control fields.

• Proficient with the requirements of government regulations and technical rules.

• Able to follow specifications for hotel services.

• Capable of training team members.

• Literacy in English to meet business needs, preferred.

• Operations, management and labour related experience, preferred.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all

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• Develop and manage relationships with property agents and referral partners
• Identify and onboard new agent and introducer relationships
• Act as the main point of contact for agents representing
• Communicate confidently and professionally with agents and clients in English
• Distribute and explain sales and marketing materials
• Provide updates on pricing, availability and price changes
• Share project progress information with agents
• Coordinate and assist with client site inspections
• Support agent led buyer visits and on site presentations
• Work with agents to progress enquiries through to transaction
• Ensure consistent and accurate project messaging
• Maintain organised records of agent activity, enquiries and pipeline
• Work closely with internal sales and management teams

Requirements

• Experience in real estate sales, business development or agent relationship management
• Good level of written and spoken English is essential
• Comfortable communicating with international agents and buyers
• Professional, well-presented and confident
• Comfortable working from the office and regularly on the road
• Organised, proactive and commercially minded

Jenis Pekerjaan: Penuh Waktu

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This role is responsible for
-executing sales and marketing activities,
-supporting campaigns, coordinating promotional initiatives, and
-strengthening brand presence across relevant channels.

The ideal candidate has strong communication and organizational skills, the ability to manage multiple tasks, and a structured approach to campaign execution.

A background in marketing or communications, proficiency in content and design tools, and good English communication skills are required. Hospitality or lifestyle industry experience is an advantage.

Jenis Pekerjaan: Penuh Waktu

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